Shipping policy

Where we ship

We currently ship only to valid delivery addresses within the United States. Availability may be limited for Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, or locations that cannot accept an oversized parcel. The checkout page will indicate whether an address is serviceable.

Shipping cost and timing

· Standard shipping: Free.

· Order processing: 1-3 business days.

· Estimated carrier transit: 5-12 business days after shipment.

· Estimated total delivery: approximately 6-15 business days after the order is placed.

Business days are Monday through Friday, excluding U.S. federal holidays. Estimates are not guaranteed delivery dates. Severe weather, carrier disruptions, high-volume periods, address problems, and remote-area service may cause delays.

If we learn that we cannot ship within the stated processing period, we will contact you with a revised shipment date and provide the choice to accept the delay or cancel the unshipped order for a prompt refund.

Order review and changes

Orders may be reviewed for payment authorization, address accuracy, inventory, or fraud prevention before shipment. Contact us promptly if an address or item needs correction. We cannot guarantee changes or cancellation after fulfillment begins.

Tracking and delivery

Tracking information is emailed after the order ships. Carrier scans can take up to 48 hours to update. Customers are responsible for providing a complete, accurate delivery address and monitoring delivery. If a parcel is marked delivered but cannot be located, check nearby entrances, household members, building staff, and the carrier before contacting us.

Damage, shortage, or incorrect item

Inspect the shipment promptly. Contact us within 7 calendar days of delivery if an item arrives damaged, defective, incomplete, or incorrect. Keep all packaging until the claim is resolved. We may offer replacement parts, a replacement item, or a refund depending on the issue and available inventory.