Privacy policy

This Privacy Policy explains how ARCVelle Home, operated by POLO PULSE LLC, collects, uses, discloses, and protects personal information when you visit arcvellehome.com, place an order, contact us, or otherwise use our services.

Information we collect

· Contact and account information, such as name, email, telephone number, delivery and billing address.

· Transaction information, such as products ordered, payment status, discounts, returns, and customer-service history. Payment card details are generally processed by payment providers rather than stored directly by us.

· Device and usage information, such as IP address, browser, device identifiers, pages viewed, referring pages, and cookie data.

· Information you choose to provide in reviews, forms, messages, photographs, or warranty and return requests.

How we use information

· Process payments, fulfill orders, provide tracking, and manage returns or warranties.

· Communicate about orders, service requests, security, and policy changes.

· Maintain, personalize, secure, troubleshoot, and improve the store.

· Prevent fraud, enforce terms, keep records, and comply with legal obligations.

· Send marketing where permitted; you may unsubscribe using the message link.

How information is shared

We may share information with Shopify, payment processors, fraud-prevention providers, carriers, warehouses, customer-support services, analytics or advertising providers, professional advisers, and authorities when reasonably necessary for the purposes above. We may also disclose information in a business transfer. We do not sell personal information for money. Certain advertising or analytics activity may be treated as “sale,” “sharing,” or targeted advertising under some state laws.

Your choices and rights

Depending on your state and subject to exceptions, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain targeted advertising, sale, or sharing. Submit a request to support@arcvellehome.com. We may verify your identity and authorized-agent requests before responding. You will not be discriminated against for exercising applicable privacy rights.

Retention, security, and children

We retain information for as long as reasonably necessary for orders, service, fraud prevention, accounting, legal obligations, and dispute resolution. No security method is absolute, but we use reasonable safeguards appropriate to the information. The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International processing and changes

Service providers may process information in locations outside your state. We may update this policy as operations or law change; the revised effective date will appear at the top. Questions or privacy requests may be sent to support@arcvellehome.com or ARCVelle Home / POLO PULSE LLC, 106 S 1st St, Ozark, MO 65721.